Refund and Returns Policy

At Perfumes Cosmetics Shop, a commercial brand of Printiux USA LLC (Michigan, USA), we strive to make returns as simple as possible.

To return merchandise, you must first obtain an RMA (Return Merchandise Authorization) number from our customer service team at sales@perfumescosmeticsshop.com.

You may return any unopened merchandise (except Skincare or Haircare items) in its original condition, including all original packaging and packing slips, within 30 days of receipt. Eligible returns will receive a full refund, minus shipping costs, a 20% restocking fee, and any gift wrapping charges.

A 50% restocking fee applies to any merchandise not returned in its original condition or packaging.

All shipping costs incurred to return a product are non-refundable. Shipping charges are also non-refundable for undelivered, unclaimed, or returned packages, unless the error was on our side.

If an order is successfully canceled before shipping, a $10.00 cancellation fee applies at your request.

We do not offer refunds or exchanges on Skincare or Haircare items due to health and safety reasons. Please choose carefully.

Wholesale or dropship orders are not eligible for refunds, exchanges, or free shipping. If a wholesale or dropship order is canceled prior to shipping, a $10.00 cancellation fee will apply.